Cancellations: Because Life Happens

We get it. Plans change. Here’s how cancellations and credits work for Vermont Wayfinders guided tours.

Cancellation & Refund Policy: all tours EXCEPT Fall Foliage Tours

Full Refund

Cancel 15 days or more before your scheduled tour date to receive a full refund to your original form of payment.

Tour Credit

If you cancel 14 days to 2 days before your tour date, you will receive a credit for the full tour value, valid for 365 days from the original tour date.
Credits may be applied to any available Vermont Wayfinders guided tour, subject to availability.

No Refunds or Credits

Cancellations made less than 48 hours before the scheduled tour start time are non-refundable and not eligible for credit.

All cancellation cut-off times are based on the tour’s local time.

Operator Cancellations

If Vermont Wayfinders cancels a tour due to weather, safety concerns, or other unforeseen circumstances, you will receive a full refund or credit for future use, whichever you prefer.

Changes to Your Booking

Changes made less than 48 hours before the tour’s start time cannot be accommodated.

Cancellation & Refund Policy: Fall Foliage Tours

Fall foliage season is our highest-demand period with extremely limited availability. Because of this, Fall Foliage Tours follow a stricter cancellation policy than our standard guided tours.

Full Refund

Cancel 30 days or more before your scheduled tour date to receive a full refund to your original form of payment.

Tour Credit

If you cancel 29 days to 7 days before your tour date, you will receive a credit for the full tour value, valid for 365 days from the original tour date.
Credits may be applied to any available Vermont Wayfinders guided tour, subject to availability.

No Refunds or Credits

Cancellations made less than 7 days before the scheduled tour start time are non-refundable and not eligible for credit.

All cancellation cut-off times are based on the tour’s local time.

Operator Cancellations

If Vermont Wayfinders cancels a tour due to weather, safety concerns, or other unforeseen circumstances, you will receive a full refund or credit for future use, whichever you prefer.

Changes to Your Booking

Changes made less than 7 days before the tour’s start time cannot be accommodated.

Travel Insurance: A Little Peace of Mind Goes a Long Way

We highly recommend snagging some solid travel insurance before any adventure, including a Vermont Wayfinders tour! Think of it as a safety net for the unexpected: trip cancellations, surprise curveballs, or any hiccups along the way. It’s a small investment for big peace of mind.

Liability Waiver: A Quick “Sign & Shine” Moment

Before we hit the road, we’ll need you to sign a quick waiver. It’s just a friendly little agreement acknowledging that outdoor adventures come with a sprinkle of risk. Nothing scary, just a legal nod that you're good to go. We take safety very seriously and do everything possible to keep things smooth, but a little paperwork never hurt anyone.

Health & Safety: Because Feeling Good = A Better Adventure

Your well-being (and ours!) is a top priority. If you have any medical conditions or dietary restrictions, please let me know when booking so we can make sure you’re well taken care of.

Feeling under the weather? We kindly ask that you reschedule if you’re sick… whether it’s the sniffles, a cough, or you’re just feeling off. We spend a lot of time together on our tours, and no one wants to swap germs instead of stories! Just reach out, and we’ll work with you on rescheduling.

Code of Conduct: Good Vibes Only

We’re all about creating an unforgettable experience, and a little mutual respect goes a long way. Here’s how to keep the good times rolling:

• Be Kind & Considerate – Treat fellow travelers, your guide, and the locals with the same kindness you'd want in return.

• Leave No Trace – Nature is awesome. Let’s keep it that way by respecting the great outdoors.

• Listen Up – We’ve got your back (and all the best local stories!). Following instructions keeps everyone safe and on track.

• Drink Responsibly – If your tour includes alcohol consumption, enjoy, savor, but keep it classy. Tipsy and scenic backroads don’t mix well.

Privacy: You can view our Privacy Policy here.

You can review our full Terms and Conditions here.